The executive development programme has made me look at myself in much more detail identifying areas that I could improve. I am now getting through more tasks, better at getting other people to do more things and interacting with people on a more professional level. I would highly recommend this course for all people in senior roles, especially if going through a change process or have issues within the business. Simon Mettrick, Director, JPL Ltd.
In every way the content of the first line managers course was exceptional. I have gained confidence in my management ability and I would say its probably the most valuable course I have done. Gary Chattenton, Kone PLc.
As part of the integration of the two organisations into the Private Finance Initiative, Axio Development ran a two day team-building and motivation session for us at Ghyll Head. We worked on the roles of the different groups and individuals to the project and how we can jointly impact on a better service. The whole 2 days were extremely positive in developing better relationships and ways of overcoming problems. Barry Hale, Director, Amey Plc
High Impact Presentation Skills Course
This course exceeded my expectations because of the confidence gained. I have developed and have more belief in my abilities to speak with conviction, project my voice and pace myself. I would fully recommend this course to others as it helps enormously to be coached through presentations in this way.
Vicki Macindoe, Airwave Service
Business Negotiation Skills Course
This course has given me added confidence when negotiating with customers and a greater ability to achieve the desired outcome. The one-on-one feedback given to all was particularly useful and the improvements from this could be seen throughout the two days. All of the course was very relevant to the BSS selling requirements.
Debbie James, BSS Plc
Telephone Skills Course
It was an excellent training course. I learnt a lot regarding listening and questioning and how to control the call. Also a brilliant trainer - I learnt a lot from him!
J.Cowell, NHS Group GP Practice
Time Management Course
A very good session - well worth the time out of the office. I found the training very useful in developing better skills and strategies to improve my work habits. I am looking forward to trying out the new techniques! Paul Formby, Solicitor, SAS Daniels
Complaint Handling Course
Knowedgeable, fun and interactive. I was engaged throughout and itincluded a lot of common sense ideas. I enjoyed learning the different techniques and strategies, especially thoses about keeping control of the interactions with the customers. Shiraz Nabi, Account Manager, Sterling TT Ltd.
Customer Service Course
A very well put together course. It will help me to focus on the importance of listening and using appropriate language.It was interactive, interesting and informative and provided a great review of current work practices and what to do to improve. M.P.Edwards, General Manager, Parkhurst Enterprises