Complementary Courses

In addition to our core training courses we also offer a wide range of complementary courses which organisations will, from time to time, need as part of the ongoing development of their people. These complementary courses are usually custom tailored to the specific needs of an organisation and can either be stand alone courses or be delivered as part of a structured development programme, be that either management, sales or customer focussed.

Here is a list of these additional courses:

Vision and Goal Setting
Planning and Organsing
Coaching and Mentoring Skills
Creativity and Innovation
Employee Motivation
Leadership Skills
Performance Management
Praise, Recognition and Feedback
Confidence and Assertiveness
Conflict Management Skills
Dealing with Difficult People
Train the Trainer
Changing the Culture
Getting More from Less
Telephone Sales Skills

Outline and Format

As with our core training courses, these complementary courses are designed and delivered in the same way. They are structured to be both challenging, fun and professional. More importantly they are designed to ensure that the skills learned are permanent and able to be put into practice immediately after the training to have immediate impact within an organization. That is the key test of any effective development programme – is it practical, useable and able to impact the business needs as soon as possible.

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Questions about the Complementary Courses

Most frequent questions and answers

Why are these not part of the core training courses?

These courses tend to be requested less often and are much more specific in the areas that they target. We have therefore found that they are better when custom tailored to a customers’ specific needs.

Do these courses cost more than the core training courses?

In many instances there is no additional cost for these as our experienced developers have many examples of where they have specifically tailored these courses for many different situations. In a few instances there may be more work required and this would be at additional cost.

How quickly can one of these be prepared and delivered?

Usually within 10 days of initial request and consultation with the customer, a tailored course can be ready for delivery.

What might be the signals that tell me one of these courses is needed?

It could be a specific issue that arises with an individual or team of people. Or a particular business need related to market conditions or changes that the business wants to make. Many of these courses are aimed at experienced people where there is a need for additional skill development so that they can take on additional responsibility, deal with a specific project, meet changing timetables and schedules and/or manage a process of change within an organisation.

Questions about the Complementary Courses

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Complementary Courses