Axio Development

Presentation Skills Training Day

Presenting to a group

Presentation Skills Training Day Back by popular demand, they say! Well we have been asked for this course again several times recently so we are running a one day Presentation Skills training course in the centre of Manchester in September. Date: 20th September 2018 Venue: 111 Piccadilly, Manchester, next to the station Timings: 9.30 am … Read morePresentation Skills Training Day

How to articles – Sales Skills

Sales Skills

Sales Skills Today we will cover all of the steps in the process of developing professional sales skills and how they fit together, from making the initial contact with potential customers, through to getting the order and following up with a view to getting repeat business. At all stages it focuses firmly on building and … Read moreHow to articles – Sales Skills

How to deliver great Customer Service

Customer Team

  How to deliver great Customer Service  If you want the people in your organisation to learn how to deliver great customer service, here are some practical customer service training tips that will help you instill some of the key skills and attitude changes that are important. Many of these are specifically for handling customers … Read moreHow to deliver great Customer Service

Communicating with Emotion – why its important

communicating with emotion

Communicating with Emotion – why its important I recently saw another blog post about communicating with emotion and it got me to thinking about the whole area of effective communication. You can read what they said here . The thing is we really don’t think about the emotional part of communication enough. We communicate all … Read moreCommunicating with Emotion – why its important

Executive Development – Take your skills to the next level

Our next Executive Development Programme kicks off on the 27th February in Sunderland. This is our ninth year of running this programme and over the years we have had a wide range of leaders and business owners through the programme. More recently we have been working with a range of schools, from small independents to … Read moreExecutive Development – Take your skills to the next level

Customer Service Training Ideas

Customer Service Training Ideas  If you want your organisation to deliver better customer service, here are some practical customer service training ideas, exercises and activities that will help you instil some of the key skills and attitude changes that are important. These are tried and tested techniques used by organisations both large and small to … Read moreCustomer Service Training Ideas