Axio Development

Top 15 tips on how to improve telephone skills

Develop your telephone skills with these 15 tips At the point when the telephone rings, would you say you are irritated at the intrusion? The way you and your workers answer the telephone sets the phase for your clients’ involvement with you. Here are 15 tips for improving your telephone skills and ensuring you give … Read moreTop 15 tips on how to improve telephone skills

Executive Leadership skills in NHS Consultants

As a part of the recent high profile trail of an NHS consultant a report was prepared bemoaning the lack of effective executive leadership skills and the ‘high regard’ that consultants are almost always held in regardless of their skills. Here is a quote from the report: “Sir Ian Kennedy review of the Heart of England NHS … Read moreExecutive Leadership skills in NHS Consultants

Leadership Skill Development – First session of the latest Axio Development programme

The first session of our latest Executive Leadership Skill Development programme took place on Wednesday the 26th. We actually used one of the Executive Boxes in the Stadium of Light for this session as the Hilton Hotel was having maintenance. The seven participants have varied backgrounds and experiences with some being in leadership positions for a number … Read moreLeadership Skill Development – First session of the latest Axio Development programme

Management training for difficult conversations

Working with a senior management training session on holding difficult conversations. The session  with our customer in Bolton showed that the senior leadership team have had a breakthrough in terms of their confidence in themselves and each other. The topic was holding difficult conversations and they demonstrated complete understanding of the different tools and techniques from previous … Read moreManagement training for difficult conversations