Axio Development

Our next Executive Development Programme

Reading business pages

Executive Development Programme – Autumn 2018 Our next Executive Development Programme starts in September. This is the tenth year we have been running this programme and as always we already have a wide range of people committed to attending.  There are still places left so get in touch today! Senior people in the business world … Read more

How to deliver great Customer Service

Team building

  How to deliver great Customer Service  If you want the people in your organisation to learn how to deliver great customer service, here are some practical customer service training tips that will help you instill some of the key skills and attitude changes that are important. Many of these are specifically for handling customers … Read more

Customer Service Training Ideas

Customer Service Training Ideas  If you want your organisation to deliver better customer service, here are some practical customer service training ideas, exercises and activities that will help you instil some of the key skills and attitude changes that are important. These are tried and tested techniques used by organisations both large and small to … Read more

People Skills – a pre-requisite of leadership

 “Portable” leaders need people skills. As  careers become more mobile, employers and educators must adapt This article in the FT is as true today as it’s always been Leaders have always needed people skills. Research by The Carnegie Foundation, endowed by the industrial philanthropist  Andrew Carnegie, found that successful people exhibit certain key skills and … Read more

Controlling excessive worry & stress

Stress: control stress & even make it work to enhance your performance Spent an inspirational session with 11 Law Society lawyers discussing how to control stress and even make it work to our advantage by using it to take our performance to new highs. As is typical with the topics AXIO specialise in there is … Read more