Axio Development

Dealing with Difficult People

Course Overview

Develop a professional response to deal with difficult people and/or poor behaviour. Learn how to respond to difficult situations and build/maintain rapport with your colleagues.

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Questions about the Dealing with Diffcult People Course

By the end of this one day course, participants will have:

  • Learned about the different types of people found in the workplace
  • Identified the types in their workplace or team
  • Built confidence to face these people
  • Practiced scenarios to better deal with them
  • Developed skills in understanding and empathising with people at all levels

This training course is designed for colleagues who have to deal with the wide range of attitudes and personalities commonly found in the working environment.

This is a half day course, tailored to suit your needs and requirements.

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