Making Delegation Work Making delegation work is crucial in our ability to get results through other people. People are our greatest asset and just as we would want to get the best out of an expensive piece of equipment, development of their skills and abilities through effective delegation, will pay ensure that we get the … Read moreHow to articles – Making Delegation Work
How to deliver great Customer Service If you want the people in your organisation to learn how to deliver great customer service, here are some practical customer service training tips that will help you instill some of the key skills and attitude changes that are important. Many of these are specifically for handling customers … Read moreHow to deliver great Customer Service
Communicating with Emotion – why its important I recently saw another blog post about communicating with emotion and it got me to thinking about the whole area of effective communication. You can read what they said here . The thing is we really don’t think about the emotional part of communication enough. We communicate all … Read moreCommunicating with Emotion – why its important
Stress: control stress & even make it work to enhance your performance Spent an inspirational session with 11 Law Society lawyers discussing how to control stress and even make it work to our advantage by using it to take our performance to new highs. As is typical with the topics AXIO specialise in there is … Read moreControlling excessive worry & stress
As the argument about who is in the BREXIT driving seat trundles on there is one undeniable consequence that irrespective if the exit is soft, hard, cliff edge or gently sloping it will bring about change for many organisations. It is said that change is the only constant in today’s world. Changes can come from … Read moreChange – Are you flying in formation?
The difficulty in motivating and inspiring teachers is in the news again. As teachers prepare to start the new academic year reports in the media have appeared noting that recruitment targets have not been met for another year and in real terms teachers are £5000 p.a. worse off. This underlines the challenge the heads and their … Read moreMotivating and Inspiring teachers
The next Executive Level Skill Development programme starts tomorrow in Sunderland. We have a varied bunch of senior people from two Headteachers, a Finance Director, a children’s home manager and the director of a industrial valves company. All are looking to make the next step in their effectiveness and skill development whether through building even … Read moreExecutive Skill Development